Technical Support is available from 9am to 7pm everyday. Our office is open Monday - Friday from 9am to 5pm and after 5pm we offer technical support via pager.

After hours pager support number is 977.4178.
If calling from Alleghany County please dial 1-800-333-2337, then enter 977-4178. You will then be prompted to enter your call back number. This is a toll free call.

Please allow up to 1 hour for a call back.
PLEASE NOTE: If you have anonymous call blocking, we will not be able to call you back.

All Fastransit customers receive an Easy Internet set up CD when they sign up. Along with configuring your dial up connect and internet related programs, this CD also offers trouble shooting tips for your review.
We recommend that you read all information given to you at time of account set up.

Mail server settings:
incoming mail (pop3) server name: mail.fastransit.net
outgoing mail (smtp) server name: mail.fastransit.net

Primary DNS: 70.158.49.3
Secondary DNS: 70.158.49.4

56K Dial Up numbers:
Ashe County: 246.4789
Alleghany County: 372-6221

*At this time we do not offer toll free dial up numbers when dialing outside our coverage area.

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